Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement quality control processes to identify areas for improvement.Collaborate with team members to provide...

Job SummaryThe Quality Analyst will be responsible for monitoring, evaluating, and improving the quality of international operations to ensure compliance with client standards and internal benchmarks.Key ResponsibilitiesCondu...

Roles and ResponsibilityMonitor and evaluate agent performance to ensure high-quality service delivery.Develop and implement effective quality control processes to identify areas for improvement.Collaborate with team members ...

1-3years of experience in customer support /BPO quality is mandatory (Voice/chat &Email) Strong communication skills (Verbal & written skills) Location CoimbatoreWork mode - Work from office Flexible to work in rotat...

3-5years of experience in customer support /BPO quality is mandatory (Voice/chat &Email) Strong communication skills (Verbal & written skills) Location CoimbatoreWork mode - Work from office Flexible to work in rotat...

Primary Responsibilities: Perform end to end QA for Salesforce Service Cloud and Agentforce features, including case management, omnichannel routing, CTI, Knowledge, and AI powered workflows Validate Agentforce autonomous age...

As Team Lead (Supervisor), You Will Manage and supervise CSRs Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employeesManage operational perform...

Designation - Document validation Associate/ QA AssociateRequired Skills:Should be excellent in English communicationBasic knowledge of Quality analysis and document validation and auditingGood Observation and analytical Skil...

Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement effective quality control processes to identify areas for improvement.Collaborate with team members ...

About the JobWe are looking for a detail-oriented Bot Quality Analyst to evaluate and improve the performance of AI-powered customer service bots. This role involves reviewing conversation transcripts and voice interactions b...

We are looking for dedicated and detail-oriented Quality Analysts to join our team immediately. If you have strong communication skills and a keen eye for accuracy, this role is for you! Job Responsibilities / RequirementsEx...

We are looking for a highly skilled and experienced Quality Analyst to join our team in the domestic sector. The ideal candidate will have a strong background in quality analysis and assurance, with excellent analytical and p...

Job Title: Quality Analyst (QA) – Collection Process Location: Noida Salary: 25,000 – 28,000 per month Working Days: 6 Days a WeekContact only interested candidates - 7489533221Required Candidate profileGraduation is mandator...

We are looking for dedicated and detail-oriented Quality Analysts to join our team immediately. If you have strong communication skills and a keen eye for accuracy, this role is for you!Job Responsibilities / RequirementsExce...

Seeking a detail-oriented Salesforce Marketing Cloud Quality Analyst to support testing and validation of marketing campaigns, customer journeys, and marketing automation processes. Resource should be responsible for ensurin...

Greetings from Access Healthcare!!!:QUALITY ANALYST EXPERIENCE IS MANDATORY ( Minimum 6 Months experience needed in handling QA for international voice process )Call/Share your Resume to WhatsApp number for sch...

Greetings from Access Healthcare!!!:QUALITY ANALYST EXPERIENCE IS MANDATORY ( Minimum 6 Months experience needed in handling QA for international voice process )Call/Share your Resume to WhatsApp number for sch...

We are looking for a Salesforce QA Engineer with strong experience in Salesforce testing and Financial domain knowledge and Financial Services Cloud (FSC). Key Requirements: Hands-on experience with Sales Cloud, Service Cl...

Greetings from Homebazaar.com....!Visit Official Website: www.Homebazaar.com Who are we?Home Bazaar Services Pvt Ltd is the leading Property Advisor in India which has tuned and upgraded with each and every scratch of the re...

We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 1-2 years of experience in quality analysis, preferably in a customer service or BPO setting. ...

QUALITY ANALYST EXPERIENCE IS MANDATORY ( Minimum 6 Months experience needed in handling QA for international voice process ) Access Healthcare is hiring experienced Quality Analysts to monitor and improve the...

3-5years of experience in customer support /BPO quality is mandatory (Voice/chat &Email) Strong communication skills (Verbal & written skills) Location ChennaiWork mode - Work from office Flexible to work in rotation...

1-3years of experience in customer support /BPO quality is mandatory (Voice/chat &Email) Strong communication skills (Verbal & written skills) Location CoimbatoreWork mode - Work from office Flexible to work in rotat...

3-5years of experience in customer support /BPO quality is mandatory (Voice/chat &Email) Strong communication skills (Verbal & written skills) Location CoimbatoreWork mode - Work from office Flexible to work in rotat...

1-3years of experience in customer support /BPO quality is mandatory (Voice/chat &Email) Strong communication skills (Verbal & written skills) Location ChennaiWork mode - Work from office Flexible to work in rotation...

Trigyn has a contractual opportunity for a Data Governance & Quality Analyst. This resource will be working Remotely until afternoon EST (US Time Zone).Contract Duration: 6 Months (Possible Extension): At ...

Opening for Quality Analyst - Payment PostingWe are looking for a experienced Quality Analyst - Payment Posting Specialist to join our medical billing team. The ideal candidate will have 1-4 years of experience in medical bil...

The Global Solutions Risk and Compliance (GSRC) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved...

Roles and ResponsibilitiesConduct call audits, quality checks, and analysis to ensure compliance with company standards.Monitor calls using QC tools such as CSAT, KPIs, KRAs, and metrics to identify areas for improvement.Prov...

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (eg, email, chat) for accuracy and adherence to quality standards Documents quality issues and performance measu...